Terms & Conditions
Privacy and Cookies
Policy. The COMPOTEXA company and its affiliated companies (hereinafter referred to as “COMPOTEXA, the “Company”, “we” or “our”) are committed to protecting your data.
COMPOTEXA thanks you for your interest in our products and for visiting our website.
Your privacy is important to us and we want you to feel comfortable when visiting our website.
We process the personal data collected when you visit our websites in accordance with legal regulations.
We would like to inform you of our security measures through this privacy policy (the “Privacy Policy”).
1. RESPONSABILITY. In accordance with the General Data Protection Regulation (“GDPR”) or other applicable laws, the person responsible is the respective COMPOTEXA company, which is listed in the legal notice on the website.
2. PERSONAL DATA. Personal data means any information relating to an identified or identifiable natural person; A natural person is considered to be identifiable if he or she can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person. This also includes information such as your first and last name, your address and email address, your telephone number or your birthday. Personal data can be recorded in any form (e.g. on paper, on electronic storage media, in video or audio format). COMPOTEXA takes all steps to ensure that any personal data we process is processed in an appropriate and legally permissible manner. All employees, processors and third-party service providers who access personal data are obliged to maintain the confidentiality of the personal data and to comply with this data protection policy. We only collect personal data if you provide it to us by registering, filling out forms or by email when ordering products or services, inquiring about products you wish to order or in similar situations where you need further information from us. This database and its contents remain at COMPOTEXA or on the servers of our processors, who act on our behalf and are liable to us. We retain control over the responsible use of the personal information you disclose to us. Some of this information may be stored or processed on computers in other jurisdictions, such as the United States, whose data protection laws may differ from the jurisdiction in which you live. In these cases, we will ensure that appropriate safeguards are in place requiring the processor in that country to protect data protection using measures equivalent to those in the country in which you live.
3. COLLECTION AND PROCESSING OF PERSONAL DATA – LEGAL BASIS. You can use our website without disclosing your personal information. In order to use our website, you do not need to submit any personal information. Unless you want to order a product or service or communicate with us. The following describes how we collect, process and use personal data on our website:
a) Data when you visit our website.
When you use our website, data may be processed so that you can communicate with our website or for security reasons, for example to prevent unlawful access or in connection with fixing errors or during tests. The information we collect may include the name of your Internet service provider, the link you used to access our website, the date and time of your visit, the websites you access through our website and your IP address. This processing activity is necessary so that we can provide our services or is based on our legitimate interest in processing communication. We assume that this is also in your interest, as the website cannot be displayed without this communication. You can object to the further processing of your data for this purpose at any time without giving reasons. However, we would like to point out that your personal data can be processed via the website even after you have objected, as it is not possible to stop the processing necessary for technical reasons for individual users of the website or in general. Accordingly, there are compelling reasons that take precedence over your interests, rights and freedoms. If you would like to prevent the processing described above, simply stop visiting our website. Such data will be deleted after each session unless a security incident requires a longer retention period for investigation or documentation purposes.
b) Contacting us via contact form or email.
If you contact us (e.g. via contact form or email), your personal data that you provide in the contact form will be stored and processed by COMPOTEXA. The type of data collected via the contact form can be found in the respective contact form itself. This data is used and stored exclusively to answer your query, establish contact and initiate the corresponding technical steps. This data is processed to fulfill contracts or for measures prior to entering into a contract, or we have a legitimate interest in the processing and there is no conflict of interest in which your interests would take precedence, as processing the request is in our mutual interest. After processing this request, we will only retain the communications if retention periods are required by law or regulations or limitation periods apply, or further retention is necessary to establish, exercise or defend legal claims.
c) Registration data to receive the newsletter.
If you register for our newsletter service, COMPOTEXA will store and process your personal data (e.g. name, address and email address) for marketing, advertising and promotional purposes. The processing of this data is subject to your consent or is carried out to fulfill contracts. In this case, we will regularly send you promotional communications about the services and products relating to COMPOTEXA products, services, offers or events. You can unsubscribe from receiving such newsletters at any time without giving reasons by contacting the contact address below or unsubscribing using the unsubscribe option in the newsletter. Once you unsubscribe, your email address will be immediately deleted from our newsletter distribution list, except for a copy in our opt-out database, in which we have a legitimate interest in ensuring that you no longer receive newsletters receive.
d) Disclosure.
We may disclose your personal information to third parties to enforce or apply this Privacy Policy or other agreements or to protect the rights, property or safety of COMPOTEXA, our customers or others. This also includes exchanging information with other companies and organizations in order to avoid fraud or reduce credit risk or when paying via a portal of banking institutions that is set up in our online shop and is used to process payments for ordered products. Where required by law or regulation, we must also disclose personal data to government authorities or supervisory and judicial authorities. This type of disclosure may be necessary to comply with legal obligations or to carry out tasks in the public interest, or it may also be based on a legitimate interest of ours or a third party. In the latter case, you have the right to object to this use, although we may continue to process the data if we can demonstrate compelling legitimate grounds which override your interests, rights and freedoms or if such processing is necessary for the establishment, exercise or defense of legal claims is required.
4. USE OF COOKIES
4.1. GENERAL.
So-called “cookies” are used on this website. Cookies are small text files that are stored on your hard drive by your browser. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of the site with our social media, advertising and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services. We use cookies either when they are necessary to provide you with the services of our website or if you have agreed to the setting of cookies in the optional categories in the cookie banner. If you have given your consent, a cookie will be stored on your computer and the banner will no longer appear as long as the cookie is active. We distinguish between four different categories of cookies: Necessary, Preferences, Statistics, Marketing. Some cookies come from third parties. These are service partners who appear on our website. The cookie categories and the cookies are described in more detail in the cookie declaration table. If you do not want to agree to the use of cookies on this website, you can revoke or reconfigure your consent to the setting of cookies in the optional categories at any time. To do this, click “Change consent” or “Withdraw consent” as explained in our privacy and cookie policy. Our external service partners may offer you additional individual options to object to the setting of cookies.
Your consent applies to the following domains: www.helika-sinks.com
Your current state: Allow all.
4.2. USER SURVEY
Participation in user surveys conducted by us from time to time on the Website is voluntary. We use functional cookies to conduct these user surveys. As part of the user surveys, the same technical data is collected as when you visit our website (see above). The answers you enter to user surveys will not be linked to your personal information, such as your IP address.
5. THIRD PARTY SERVICES OR
CONTENT ON OUR WEBSITE
Our website also offers services or content from third parties. If you use these third-party services or display third-party content, for technical reasons communication data will be exchanged between you and the respective provider. COMPOTEXA has no control over these websites or the privacy practices of the third parties that manage these websites. The data protection measures of third-party website providers may differ from those of COMPOTEXA, so we exclude any warranty with regard to third-party websites. Please check their policies yourself before entering any personal information on these websites. The respective provider of the services or content may also process your data for additional purposes. We have, to the best of our knowledge, configured the services and content of providers who are known to process data for their own purposes in such a way that either all communication for purposes other than displaying their services or content on our website is blocked or the communication can only take place if you have actively agreed to the service in question. However, since we have no control over the data collected and processed by third parties, we cannot provide any binding information about the scope and purpose of such processing of your data.
a) a) Website links: Our website may contain links to other websites of our partner networks, dealers, affiliates or third parties. As soon as you access other websites via these links, you will automatically leave the COMPOTEXA website. COMPOTEXA has no control over these websites or the privacy practices of the third parties that manage these websites. The data protection measures of third-party website providers may differ from those of COMPOTEXA, so we exclude any warranty with regard to third-party websites. Please check their policies yourself before entering any personal information on these websites.
b) Social plugins: COMPOTEXA uses so-called social plug-ins (“buttons”) from social networks such as Facebook, Google+, LinkedIn and Twitter. When you visit our website, these buttons are deactivated by default - so no data will be transmitted to the relevant social networks without your intervention. To use these buttons, you must activate them by clicking on them. They will then remain active until you deactivate them again or delete your cookies (see “Cookies”). After activation, a direct link to the server of the social network in question is created. The contents of the button are then transmitted directly from the social network to your browser and incorporated into the website. Once buttons are activated, social networks can retrieve data regardless of whether you actively use the button or not. If you are logged in to a social network, the network can associate your visit to the website with your user account. A social network cannot link a visit to other COMPOTEXA websites if you do not activate the respective button there. After activation, a direct link to the server of the social network in question is created. The contents of the button are then transmitted directly from the social network to your browser and incorporated into the website. Once buttons are activated, social networks can retrieve data regardless of whether you actively use the button or not. If you are logged in to a social network, the network can associate your visit to the website with your user account. A social network cannot link a visit to other COMPOTEXA websites if you do not activate the respective button there. We have no influence on the amount of data that social networks collect via their buttons. The data protection guidelines of the social networks contain information on the purpose and scope of the data collected, the way it is processed and used, the rights you are entitled to and the settings you can set to protect your privacy. For further information on the scope and purpose of such collection and processing of data, please consult the data protection notices of the providers whose services or content we include on our website and who are responsible for protecting your data in this context.
6. THIRD PARTY PROCESSORS
We do not transmit personal data to third parties unless this is necessary to fulfill contracts, complies with the applicable legal provisions or you have given us your consent. Having said this, COMPOTEXA is free to commission other companies or individuals (“processors”) to carry out certain work on behalf of COMPOTEXA. It may prove necessary for us to grant these processors access to personal data. Our processors are obliged to maintain the confidentiality of personal data and may only use this information for the purposes defined by COMPOTEXA. The tasks carried out by processors include, for example, technical services, payment services and deliveries, credit risk reduction or fraud protection, carrying out analysis, providing search information or intra-group processing. They only have access to the personal data they need to carry out their activities. These processors are not permitted to process or use your personal data for other purposes. We take the appropriate steps, whether through contracts or otherwise, to adequately protect personal data disclosed to our processors and to ensure that our processors have the appropriate legal, organizational and technical measures in place to protect personal data in accordance with the applicable data protection law.
7. SAFETY
COMPOTEXA is a global company with cross-border legal entities, business processes, management structures and technical systems. Accordingly, our data protection measures are designed to ensure the protection of personal data worldwide. COMPOTEXA's approach is to grant access to personal data only to authorized employees, representatives, contractors, legal entities and processors for whom COMPOTEXA has determined a legitimate interest in knowing and accessing this data, so that they can exercise their respective responsibilities. COMPOTEXA applies technical and organizational security measures to protect the data transmitted by you and managed by us against manipulation, loss, destruction and access by third parties. Our security measures are continuously optimized in line with technical developments. Where we have given you (or you yourself) a password which enables you to access certain parts of our website, you are responsible for maintaining the confidentiality of this password. You may not share this password.
8. DATA STORAGE
Unless we have specified specific storage periods above, the following general regulations apply: Your data will be deleted as soon as it is no longer required for the intended purposes or you revoke your consent or object to storage on the basis of a legitimate interest and we do not have overriding legitimate interests. In some cases, longer storage periods may apply because we are legally obliged to do so (e.g. under a tax and commercial law) or because data is necessary for the establishment, exercise or defense of legal claims.
9. YOUR RIGHTS AND CONTACT
Under the European General Data Protection Regulation or similar law applicable to you, you may be entitled to exercise all or part of the following rights:
1. (i) obtain information about whether your personal data is stored and (ii) access to or duplicates of your stored personal data, including information about the purposes of processing, the categories of personal data concerned, the recipient of the data and the possible retention periods to demand;
2. to request the correction, deletion or restriction of your personal data if (i) these is incomplete or inaccurate, (ii) is no longer necessary for the purposes for which it was collected or (iii) the consent on the basis of which the processing was carried out has been withdrawn;
3. to refuse your consent to the processing of personal data and to revoke it at any time - without affecting the data processing activities carried out before a revocation;
4. to take legal action and lodge a complaint with the relevant data protection authorities in the event of a possible violation of your rights in the processing of your personal data;
5. to request that (i) the personal data relating to you that you have provided to us be provided to you in a structured, commonly used and machine-readable format and (ii) such data be transmitted to another controller without hindrance from us; If this is technically feasible, you have the right to request that we transmit your personal data directly to another person responsible.
Right to object:
You have the right to object to the processing of personal data concerning you at any time for reasons relating to your particular situation. In this case, please provide us with information about your particular situation. After assessing the facts you have provided, we will either stop processing your personal data or explain to you our compelling legitimate reasons for continuing the processing. We reserve the right to update and modify this Privacy Policy to reflect changes to our processing of your personal data or changing legal requirements. In the event of such changes, we will post the revised Privacy Policy on our website. If you have any questions or complaints about our privacy policy, or if you would like to exercise any of your rights set out above, please contact us using the following contact details: info@compotexa.com